Book Description
This digital document is an article from San Fernando Valley Business Journal, published by CBJ, L.P. on February 16, 2004. The length of the article is 1168 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Digital Locker immediately after purchase. You can view it with any web browser.Citation Details
Title: Driven to succeed: at the age of 25, Andrew Rapport is trying to construct a new generation of auto body shops--ones with a more professional image and a more sophisticated way of carrying on business.(Small Business, Enterprise Rent-A-Car )
Author: Jeff Weiss
Publication: San Fernando Valley Business Journal (Magazine/Journal)
Date: February 16, 2004
Publisher: CBJ, L.P.
Volume: 9 Issue: 4 Page: 35(1)Distributed by Thompson Gale

Excerpt. © Reprinted by permission. All rights reserved.

THE archetypal body shop conjures images of greasy repairmen clambering out from beneath cars to help their customers. Body shops often evoke remembrances of exorbitant estimates and seemingly endless waits for cars to be repaired. Ultimately, a painful process that begins when one crashes their car frequently gets more grueling. Andrew Rapport, the 25-year-old co-owner and president of McAlister's Body Shops, wants to drastically alter this reputation. Certainly, if exterior appearances are any indication, Rapport's body shops are a different breed. The lobby of the main office on Laurel Canyon Boulevard in North Hollywood is adorned with various plaques attesting to various honors conferred upon the company. There are plush leather couches, a granite table top for...