Book Description
In today's fast-changing work world, employees constantly need to learn new skills. At the same time, training budgets are shrinking. Who's left to do the training? Whether it's a quick software demonstration or a two-day seminar, it's often managers, supervisors, and team leaders who must provide this "training-to-go." This concise guide focuses solely on the critical elements of training, so readers can become "overnight" trainers. Filled with many real-world examples, the book presents dozens of field-tested tools for immediate use, including: ** 8 key steps to effective training
** 16 learning principles
** how to select media and delivery methods
** formats for training materials
** how to develop experiential exercises
** a training program checklist
** effective presentation steps
** common behavior problems
** 13 facts about how to ask questions
** 10 ways to interact with learners
** how learners can keep learning after the training


Card catalog description
You've been asked to train a co-worker in a software program - by tomorrow! Or you've been told to train three people in customer service - this week! Whatever the situation, more and more of us are asked to provide last-minute training. Whether you're a manager, a supervisor, a team leader, or a new training professional, this concise guide gives you the critical elements of training so that you can become an "overnight" trainer.


About the Author
Tom W. Goad (San Diego, CA) has 25 years' experience as a trainer and human resources development expert. He is widely published in the HR field and is the author of the classic text, Delivering Effective Training.

FROM THE PUBLISHER